Support
Our Tech Support Team

Megatrax offers a unique tech support service that is unmatched in the industry. We'll go above and beyond the average tech support service to help you find a solution. We have expert technicians standing by to guide, or even solve the issues for you.

Remote Support Sessions

PC users click here. You will be prompted with a file download security warning. Please choose the Run option. You will then be prompted with another security warning, please click Run again. The Megatrax QuickSupport application will launch. Please provide "Your ID" and "Password" to your Megatrax Support Representative.

Mac users click here. Depending on your preferences, you may be asked to confirm the download of TeamViewerQS.dmg. The file is about 13 MB. Please choose your desktop. If you aren't prompted, it is likely in your Downloads folder. Once the download is complete, please open the .dmg file (if it doesn't open on its own) and launch the TeamViewer QuickSupport application.

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How to Reach Us

Call us: 888.MEGA.555 (Toll Free in the U.S.)
818.255.7100
Technical Support: 866.494.7179
Music Searches: 866.349.0276
FAX us: 818.255.7199
Email us: General questions: info@megatrax.com
Technical Support: techsupport@megatrax.com
Music Searches: musicsupervisor@megatrax.com
Mail us: Megatrax
7629 Fulton Avenue
North Hollywood, CA 91605
USA
Chat with us: Click here to chat live with our support staff.
International: We serve directly all clients in North and South America. If your business is based outside of these territories, please contact us to receive information for a representative in your country.
INSTANT LICENSING STEPS
1.
1
Register
(New users only).
2.
2
Select your track.
3.
3
Add the track to
your shopping cart.
4.
4
Select your license type.
5.
5
Fill in production name
and description.
6.
6
Pay via credit card.
7.
7
Click agree to sync
license terms.
8.
8
You'll immediately receive
download links in the
following formats: MP3 320,
AIFF 44.1kHz, AIFF 48kHz,
WAV 44.1kHz, WAV 48kHz.
Licensed tracks will be
available for download
anytime for 14 days.
NOTE: Instant licensing is available for limited
clearances in the U.S., Canada, Mexico, Central America
and South America. For all other territories and
licensing queries, please contact info@megatrax.com.

Login to Megatrax.com

Don't have an account? Register

Forgot password?

Password Recovery

If you have lost your account password, simply enter your email address below. Directions for resetting your password will be emailed to the address on file.

Email

If you do not have access to the email address, you may not be able to recover your account without first calling our technical support at 818-255-7100.

Register
Please provide us with your email address and a password.
Please note: passwords must be at least 8 characters long, contain one letter, one upper-case letter, one number, and one symbol.
Email Address
Password
Confirm Password
 
So that we may locate your licensing account, please provide the following information:
*First Name
*Last Name
*Telephone
*Company
Business Type
Job Title
*Address 1
Address 2
*City
*State/Province
*Postal Code
*Country
Website
Language
* I agree to the Terms of Use
I would like to receive Email from Megatrax -> Click here to receive news from Megatrax including new release alerts
 Processing registration
FIND IT FOR ME
in one of three ways:
EMAIL REQUEST
CALL 1-888-MEGA-555 (1-888-634-2555)