Support
OUR TECH SUPPORT TEAM

Megatrax offers a unique tech support service that is unmatched in the industry. We'll go above and beyond the average tech support service to help you find a solution. We have expert technicians standing by to guide, or even solve the issues for you.

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HOW TO REACH US

call us: If you would like more information or for general questions,please call us at 888.MEGA.555 (Toll Free in the U.S.) or 818.255.7100. If you are experiencing problems with your hard drive or have other technical questions, please call 866-494-7179. If you are having difficulty finding that perfect piece of music for your project, please contact our music supervisors at 866-349-0276.
fax us: If you need to FAX something to us, the number is 818.255.7199.
email us: For general questions please email info@megatrax.com. For technical questions, please email techsupport@megatrax.com, and for assistance finding that perfect piece of music for your project, please email musicsupervisor@megatrax.com.
mail us: Megatrax
7629 Fulton Avenue
North Hollywood, CA 91605
USA
chat with us: click here to chat live with our support staff.
international: We serve directly all clients in North and South America. If your business is based outside of these territories, please contact us to receive information for a representative in your country.
tech support schedule

remote assistance

The GoToMeeting tool allows our technicians to resolve computer issues online for clients in a reliable and secure environment. Once a client grants us permission to remotely access their computer, the client can sit back and let our technicians pinpoint the problem quickly and easily.

Log in to GoToMeeting
Password Recovery Help

If you have lost your account password, simply enter your email address below. Directions for resetting your password will be emailed to the address on file.

Please note:
It is extremely important to ensure that the email on file for your account is valid and up-to-date. If you lose your password or otherwise lose access to the account, the only way to regain access is by resetting the password, which requires access to the email address on file. If you do not have access to the email address, you may not be able to recover your account without first calling our technical support at 818-255-7100.

Email:

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